Who we are
Suggested text: Our website address is: https://djektd.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Privacy Policy
Privacy Policy
Last Updated – April 2025
What information do we collect?
- Your contact details (name, email address, postal address, and telephone number)
- Billing information (where you buy products)
- Information about your orders, the purchases you make, your saved items, your payment methods and shopping preferences
- Information about the type of device you use when on our websites or apps
- Internet Protocol (IP) address used to connect your device to the internet
- Your location (in our apps where you have chosen to enable geolocation features/location services)
- What products you look at
- Your marketing preferences and limited information about how you interact with our marketing emails, see our cookies policy for further information
More detail on the information we collect and why
If you…
Then we collect…
For these reasons…
Create an account to shop
Make a purchase online
Your name and contact information such as email address, postal address and telephone number
Details about your order
Billing information (where you are purchasing the products)
Information about the purchases that you make, your saved items, your payment information and shopping preferences
Information about your participation in promotions
To operate your account and provide you with the goods you have purchased and to fulfil your order
To take payments, provide receipts, deliver products, send order status updates, give refunds and exchanges
To provide marketing and promotions
Receive marketing, promotional material or newsletters
Your name and contact information such as email address, postal address and telephone number
Information about your participation in promotions
Information about the purchases that you make, your saved items, your payment information and shopping preferences
To provide marketing and promotions
Make a complaint
Submit a query
Make a request relating to your rights under data protection law
Your name and contact information such as email address, postal address and telephone number
Information about any complaints, queries, rights requests and comments that you make
To provide customer service/support and improve your online experience
To respond to complaints and rights requests and notify you of product changes
Interact with us online or via our websites, apps or social media channels
Your name and contact information such as email address, postal address and telephone number
Details of your interactions e.g. notes of our conversations with you, details of your query or complaint and emails or social media messages that you send to us
To respond to your query or complaint
To develop and improve our products and services
To respond to rights requests
Visit our websites and use our mobile apps
Your IP address used to connect your device to the internet
Your location (in our apps where you have chosen to enable geolocation features/location services)
Device data including MAC addresses, traffic data, location data, your login information, time-zone setting browser type and version, browser plug-in types and versions, operating system and platform, weblogs, cookies and other communication data and the resources that you access
What products you look at
Your name and email address if you open an account
To analyse how you use our websites and mobile apps (including behaviour patterns and the tracking of visits across multiple devices) and learn more about our website and app users
To manage your account, improve your online experience, carry out system administration and maintain network security
To develop and improve our products, services, websites and mobile apps and set default options for you, whether on the website or mobile app or within our marketing (such as language, currency and/or to use your location to display local store information or notify you of specific events happening close to you or provide you with the best delivery options for your orders) and to ensure that content is presented in the most effective manner
Interact with us on our social media channels
Your name and social media user name
The information about you that you publish on social media or provide to social media platforms
The content of any messages that you send to us on our social media channels
User Generated Content created by you and posted to our social media channels, websites or apps
To respond to messages/communications that you send to us on social media
To analyse trends and market sentiment and develop/improve our products and services
To use for our own marketing and promotional activities
Our legal basis
Compliance with legal obligations
We must comply with the law. This requires us to use your data to verify your identity and to prevent fraud and other types of crime. If you choose not to give us certain information when signing up for an account and when using our websites and mobile apps, we may not be able to sell you our products or provide our other services
Necessary for the entry into or performance of a contract with you
When you buy our products, you enter a contract with us. To fulfil our obligations under the contract (e.g. to allow you to place an order and receive products from us), we will process your personal information. If you do not provide the information we need or if you ask us to delete this information, it may mean we cannot sell you our products
Legitimate business interests
We use your personal data for the following, which we do because they are in the legitimate interests of our business:
- Providing you with products you want and developing and improving our products
- Researching and understanding our customers and how they buy and use our products
- Offering promotions and loyalty programmes
- Managing your account and running our websites and apps
- Updating our websites and mobile apps
- Enforcing or applying rights under any contract between us
- Ensuring the health and safety of our customers and the security of our data and property
- Preventing and detecting fraud and other crimes
- Sending you marketing communications where you have not told us that you wish to unsubscribe from marketing and where you have purchased similar products and/or services or where you signed up to receive such updates (including third party updates). We rely on our legitimate interests for these activities, and you have the right to object to processing of this nature at any time by contacting our data protection team using the details at the end of this privacy notice
Although you also benefit from many of the above activities, we are required to carry out a balancing test of our legitimate business interests to ensure that the way we use your data for these purposes does not unreasonably intrude on your rights under data protection law. We are satisfied that processing of your data for these purposes does not unreasonably intrude upon your privacy and that we can therefore reasonably rely on legitimate interests as our basis for the above-mentioned processing activities
Consent
You will also receive marketing communications where you have consented to them.
You have the right to withdraw your consent at any time by updating your marketing preferences in your account, turning off push notifications/location data using the settings in your mobile device and/or contacting our data protection team using the details below
Marketing
We always give you the choice of whether or not you wish to receive marketing communications from us (for example by providing opportunities to opt-out of receiving marketing from us). We may rely on your consent or our legitimate interests to process your data for marketing purposes, as explained above.
By contacting us at privacy@djektd.com you can tell us that you do not wish to receive marketing communications from us and we will update your records. You can also click on the unsubscribe link in any promotional emails
Who do we share information with?
We do not, and will not, sell any of your information to any third party, including your name, address, email address or credit card information. However, we do share your information with some select trusted third parties to enable us to provide our products and services to you, to send marketing information and to improve our business as set out below.
Carefully selected third parties including brand partners
To help us to provide you with products, services and to market to you.
- Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers and delivery companies
- Our trusted service providers, such as marketing agencies, advertising partners, website and app hosts and other third parties who provide services to help us to tailor our marketing to you. In some instances, these companies will use your personal data to produce anonymised and aggregated information for their own purposes
- Credit reference agencies, law enforcement and fraud prevention agencies
- Companies approved by you, such as social media sites, including companies such as Facebook and Google; Learn more about how Google uses your personal data here https://policies.google.com/technologies/partner-sites
We will only share your information with third party suppliers where it is necessary for them to provide us with the services we need
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
Other third parties
To comply with a legal or regulatory obligation, or if necessary for legal proceedings